Tag Archives: Customer Loyalty

Why is business eluding you?

Why aren’t you getting more business?

This is probably one of the most difficult questions to answer… honestly.  We all make excuses and hindsight can be a great way to justify why something didn’t happen the way we wanted it to.  Hindsight too can be valuable.  Better still is to have ‘Invaluable Insights’ and by that I mean really looking at how things could have gone better and practical ways to re-visit something.  Particularly with a client who has chosen someone else to do business with. Maybe you just weren’t speaking their language.  Maybe it wasn’t about the price.  Maybe they just didn’t trust you enough to risk their reputation with you. Is your client relationship strong enough to ask WHY?

janie-saysTrust can underpin or undermine every relationship

Want to work on getting better business?  Click for details of my next 221:121 Workshop “Building Trust, Sustainable Sales and Customer Loyalty”.