I found this TED Talk via Dr. Annette Clancy’s blog where she writes ‘most of the time we like to surround ourselves with people ‘like us’ thereby minimising difference in an attempt to avoid conflict. It takes a degree of self confidence and assurance to be able to sit in the middle of this kind of disagreement and to think constructively about it.’ For me, confidence underpins everything we do. It gives us the ability to work well, work collaboratively and to speak out, to challenge, to lead to greater things. The workplace is perhaps the most emotionally charged environment of all. Let the conversations begin.
most people think they can’t sell..
and some believe they don’t. the truth is we all sell, all of the time.
Every single day of our lives, we just don’t see it as such.
Every day of our lives we’re in communication with other people, we need to collaborate with other people, to get other people to work with us effectively, to keep clients doing business with us, to persuade – however indirectly – new clients to work with us too. We want to show the best side of ourselves so people want to be with us, to work with us. To be at the top of their list !!
It seems obvious really but building relationships takes serious effort and relationships are built on trust. But to do this well, you need to keep honing your core communication skills and most people just don’t bother. Those who do are those we believe are people born with a natural ability to sell, but they are just tuned in better.
Selling is based on relationships and our workshop on Effective and Essential Communication Skills will both open your eyes to how to make the most of your skills so you can build sustainable professional relationships. And of course, having enhanced your natural abilities to communicate effectively, you’ll be better at boosting personal relationships too. It’s a WIN/WIN.
Amongst Colleagues. Parents with their kids. In the workplace. At home. People are responsible for getting things done. All this demands communication skills of the highest order. It involves you being at your best
So a few points to remember
The sales process is NOT about YOU… think about what you can do for the person sitting opposite you
You are only as good as the service you give your customers
Without your customers, you don’t have a businesss
Great Customer Service is only part of the unspoken ‘Rule of Engagement’
When you don’t secure a sale, there’s a reason why.... look for it
See ‘Failure’ as an opportunity
People Buy from you because of YOU……
Perhaps MOST important of all..
Remember 2.2.1… you have two eyes, two ears and one mouth for a reason !!
So, in the words of Oscar Wilde, do “Be yourself, everyone else is taken” and develop your own style that reflects you
click to request details of the next sales workshop – where you’ll get practical sales advice to help you build on the skills you’ve already have
click here for details of our next MUCH MORE THAN WORDS MINI WORKSHOP – HOW TO PRESENT
When English is not your first language and giving presentations stresses you out, then I have a solution…
If you really want to boost your English Language Competency & Essential Communication Skills, then much more than words could be for you. You may already have a good command and understanding of the English Language, or perhaps understand a reasonable amount, but every time you want to contribute something to the conversation, BANG, the moment has gone. You stand up to give a presentation and your mind goes blank. You freeze. Do not panic! Once we’ve worked with you and you know how to communicate and present effectively – and as importantly you understand why you feel the way you do, you’ll be fine !
Along with my Co-Founder Andrea Goldman, we’re running a mini TWO session workshop hosted by the Bank of Ireland, Grand Canal Square – and this is a FREE event. You must be available to attend both sessions and ONLY 12 PLACES ARE AVAILABLE
If you’re interested, check out the website and contact us to reserve your place..fast !